Availability and Delivery details:
Books in stock: Orders for books available on-hand are handled upon receipt. Delivery time may vary depending on destination and type of transportation.
Delivery in 20 days: Delivery time may vary depending on destination and type of transportation.
Delivery in 3-4 weeks: Special orders for books available solely in Europe take 4-6 weeks to arrive. Delivery time may vary depending on destination and type of transportation.
Sales prices on the Jeremy Pastel website are in Canadian dollars (CAD) before taxes and shipping. A 5% federal tax applies to the posted prices. This tax applies to all Canadian clients. No tax applies to books shipped outside of Canada.
Sales prices are set by publishers and their distributors in accordance with the provisions of the Law on the development of Quebec firms and publishers.
The total amount of all sales is payable in one full payment at the time of the order.
For deliveries outside of Canada, customs fees and taxes are applied and billed to the customer at the time of order.
The Jeremy Pastel website reserves the right to modify the prices of books at any time and without notice.
Shipping fees are based on the delivery address, the weight of the package and the total sum of the order, before taxes and customs fees.
Orders from the Jeremy Pastel website are settled via credit card, or Paypal. We accept VISA, MASTERCARD and AMERICAN EXPRESS.
Your card is billed upon sending your order.
There Jeremy Pastel bookstore is committed to replacing any damaged goods and to correct any errors in the processing of your order.
You may return your order to the following address, along with a copy of the Canada Post receipt (to get a refund of applicable fees): 6500 Trans-Canada Highway, Suite 207, Saint Laurent, QC H4T 1X4
Returning of your package must be done within 15 days of receiving it.
For all other returns, please contact us or come to our bookstore within 15 days of receiving your package. We will proceed with an exchange, or give you equivalent credit. No refund will be made. Shipping fees and customs fees are at the client’s expense.
The contents of books ordered as well as all elements on the download website, such as texts, comment, illustrations, icons, etc. are protected under national and international copyright acts.
The creative works on the download site are strictly for personal and private use. Any reproduction, other than that authorized for downloading, as well as any adaptation or representation in any form whatsoever, particularly for resale, lease and transfer to third parties is strictly prohibited. As an end user, you agree to respect the copyright, the rights of the authors, agents and editors of the digital books, and not to circumvent laws or attempt to control the use of downloaded materials. Any use outside these terms of agreement and the conditions therein is an act of infringement, which warrants legal proceedings, civil or criminal under the laws in effect.
We guarantee that all transactions made on our site are entirely secure. The Jeremy Pastel website is committed to protecting your personal data in compliance with privacy laws.